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Delivery Information

Delivery Information

InPost

If you don't like waiting in for a delivery or can’t stand having to queue at a depot to collect your parcel, then InPost has the answer. 

 
Simply collect your parcel from an InPost parcel locker, when it suits you. At the checkout, select InPost parcel lockers as your delivery option. We will let you know when your item has been delivered via SMS and Email; you can collect your parcel at a time that suits you, 24/7. 
 
The lockers are totally secure, it takes just seconds to drop your parcel off and best of all, they are available 24 hours a day, 7 days a week, 365 days of the year.
How does it work?
 
Select InPost 24/7 parcel lockers as your delivery option at the checkout
Use the map to find your most convenient parcel locker
When the item has been delivered we will notify you via SMS and Email
Visit your chosen locker
Either scan the QR code or enter the unique pin into the terminals touchscreen
A door on the locker will open
Collect your parcel and close the door – it takes just seconds!
More about InPost
Security
InPost parcel lockers are very secure both for you and your parcel. Unique collection codes, CCTV, secure locks and solid steel construction – all terminals are located in well-lit urban locations and are accessible 24/7
Network
There are over 1000 InPost parcel lockers located conveniently around the UK with new locations being added to the network every week.
Tracking
You can track the progress of your delivery via our website, www.inpost.co.uk. Just enter your parcel tracking number and we will be able to provide you an update on your parcel.
Weight & Dimensions
The maximum weight accepted is 15kg. The maximum dimensions allowed are 64cm x 38cm x 38cm
 

 

 

Royal Mail
 
We use Royal Mail for Registered Delivery, International and 2nd Class Standard Parcels.
 
Should you wish to contact Royal Mail for information on your delivery, please telephone: 0800 22 44 66
 
For Registered deliveries and International queries with Royal Mail you will require a consignment number, should you 
require this number for any reason please email delivery@northwalesinks.com  we will email this consignment number to 
you.
 
NOTE: Royal Mail is NOT at track able service and we advise waiting the specified delivery timescale plus 4 days 
before contact us for information. Standard Parcels, Royal Mail's delivery time is specified as 3-5 days and may take 
longer if you live in remote areas or certain parts of the United Kingdom.
BFPO cannot be sent by courier service - ONLY ROYAL MAIL method
 
During couriers busy time's of year e.g. run up to Christmas or adverse weather conditions figures on delivery time 
expectations may vary.
 
PLEASE NOTE: We cannot be held responsible for courier delays.

 

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